Managing Users and Organization Settings

Managing GoGuardian Teacher Users

 Users with "Super User" permissions can make changes to your school's account by visiting Organization Management at http://manage.goguardian.com. 

The Organization Management tool allows you to: 

• Add teachers to your account
• Disable existing teacher accounts
• Edit accounts for teachers
• Reset passwords for your teachers
• Check the status of your product licenses
• Manage GoGuardian Teacher settings 

Adding Teacher Accounts

To add a teacher to your account, click on the "Add User" button.

Fill out the user's name and school email address, then select "Enabled" from the GoGuardian Teacher drop-down. If you would like the teacher to be able to make changes to other teachers' accounts, toggle "Super User" on. 

By default, full Organizational Unit access is checked for new teachers. Because this setting only affects GoGuardian Admin and not GoGuardian Teacher, you can leave these boxes checked. Scroll to the bottom of the window and click "Add User." 

Once you have added the teacher to your account, he/she will receive an email with instructions on how to set a password to use with GoGuardian Teacher. 

To add multiple teachers at once, click on "Add Multiple Users" and upload a CSV of teachers. Place one entry per line. By uploading teachers in a batch, you can set their permissions all at once for multiple teachers.

Disabling Teacher Accounts

To disable a teacher account, find the user and click "Edit" next to the user's name, then toggle the "Enable User" setting off and click "Save User" at the bottom of the side panel.

 

Editing a User Account

To edit a teacher account, such as to change a misspelling of the name or update the email address, click the "Edit" button to the right of the teacher. Make the necessary changes, then click the "Save" button. These changes will take effect immediately. 

  

Resetting a User's Password

To reset a user's password, click "Edit" to the right of their name. Then, click on the "Reset Password" link.

This link will send an email to the email address listed with instructions on how to reset the teacher's password. 

Checking Product Licenses

To check the expiration date of your licenses, click on the "Products" tab. Under "Product Licenses" (selected by default) you will see the expiration dates for any active licenses and list any products available to you for a free trial. 

Managing GoGuardian Teacher Product Settings

Global Settings for GoGuardian Teacher can be found at manage.goguardian.com. These settings are only available to users with "Super User" permissions. 

To locate GoGuardian Teacher Product Settings: 

1. Navigate to manage.goguardian.com
2. Click the Products tab
3. Click the Teacher link on the left sidebar
4. Click on the Settings sub-tab (this is selected by default when you click on the Teacher link)

Allow Classroom Sessions

Allowing classroom sessions will allow you to toggle teachers' abilities to create sessions in GoGuardian Teacher altogether. Having the option disabled means teachers are unable to create any sessions for any classroom at any time. 

A recommended Best Practice is to disable all classroom sessions for periods such as Winter Break or Summer Break (if you do not have any GoGuardian classrooms during the summer).

Display Active Session Status to Students

Enabling this setting will cause the GoGuardian extension deployed to students' accounts to change to a lime green color when they are in an active classroom session:

Conference Call Settings

Enable/disable 1:1 calls and group calls, whether students and/or teachers can use their webcams, and whether calls can be recorded (with student consent) during classroom sessions.

Lecture/Presentation Settings

Enable/disable Lecture / Presentation (or "Present to Class") mode, and whether teachers can use their webcam and/or record the presentation during classroom sessions.

For more information about Conference Calls and Lecture/Presentation mode, click here.

Enable Scheduling by Day

Enabling Scheduling by Day will allow you to toggle teachers' ability to create sessions in GoGuardian Teacher based on specific time frames (e.g. only during school hours). Before changing the settings ensure that Timezone is set correctly to avoid any issues with time discrepancies. Then select which days you would like to allow teachers to start classroom sessions and specify the time range during each day. Disabling a day will prevent teachers from starting any classrooms classroom on that day.

User Exceptions

User Exceptions allows you to exempt specific users from ever being included in a classroom session regardless of the settings specified above. To add a user, enter their email address into the space provided and click add or you may import multiple users at once by selecting import CSV. If you would like to remove a user simply click remove to the right of their name and they will be removed.

Note: Only .csv files with 100 users at a time can be uploaded for User Exceptions. If you have more than 100 users that need to be added to the user exceptions list, you will need to break the files up so that each file has 100 users.

IP Restrictions

IP Restrictions allow you to define an allowed IP range that restricts students from joining classroom sessions when they are outside of school. If a student is not within the range, they will not connect to the classroom session. To add an IP restriction, enter the desired IP range within the areas provided and click Add. Multiple IP ranges are supported if you are adding more than one network or campus. If you would like to remove an IP restriction, click remove next to the IP range you wish to remove. 

To learn about Shared Quick Lists in Org Management for the Teacher product, click here.